Privacy Policy

Who we are

Warcly is a device repair and web development business based in Medway, Kent. When this policy mentions "we", "us", or "our", it refers to Warcly. Our website address is https://warcly.dev.

What information we collect

When you use our contact form, we collect the information you provide: your name, email address, phone number (if given), the service you are enquiring about, and the content of your message. We use cookies to understand how visitors use our website, including which pages are visited, how long people stay, and how they found us.

We also collect anonymous usage data through cookies, including pages visited, time spent on pages, referral source, device type, and browser information. This data helps us improve the website and does not identify you personally.

How we use your information

We use the information you provide to respond to your enquiry, prepare quotes, and deliver the services you request. We use anonymous analytics data to understand how our website is performing and make improvements. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to collect anonymous analytics data. These cookies help us understand how visitors interact with the site so we can improve the experience. You can disable cookies in your browser settings at any time. If you disable cookies, the website will still function normally, but we will not be able to track usage data.

How long we keep your data

Contact form submissions are kept for as long as needed to respond to your enquiry and deliver the service. Analytics data is retained in aggregate form and does not contain personally identifiable information.

Your rights

Under UK data protection law (UK GDPR), you have the right to access, correct, or delete any personal data we hold about you. You also have the right to object to how we process your data. To exercise any of these rights, contact us through the form on our contact page.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking back occasionally to stay informed.

Contact

If you have questions about this privacy policy or how we handle your data, please get in touch via our contact page.